Over a decade ago, New York City laid the groundwork for accountability in automated decision-making. We want to ground responsible AI through accountability, oversight, and data transparency. The Mamdani administration has the unique opportunity to define how AI will scale across city government. This session will explore how NYC can responsibly use AI to improve service delivery, support public servants, and expand access to information while strengthening transparency, accountability, and public trust.
Imagine:
- How might AI support data-informed decision-making, such as by turbocharging existing analytics efforts, opening up new opportunities for data-informed operational management, and improving the linkage of siloed datasets?
- How might AI support frontline workers, for example, by automating manual processes and handling paperwork so staff can focus on the public-facing human elements of their jobs?
- How might AI support accountability efforts, such as helping departments prepare reports for Council or helping Council Members get a better understanding of operations across the City’s sprawling bureaucracy?
Attendees will leave with a clearer understanding of how AI can strengthen public service in NYC and how residents, advocates, and technologists can help shape the city’s next chapter of AI governance.
